Removals & Support Services
Complete move support for vulnerable residents
We provide end-to-end move support for vulnerable residents during:
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Estate regeneration decants
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Downsizing / right-sizing moves
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Temporary Accommodation transitions
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Homeless prevention moves
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Adult Social Care moves
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Supported Housing moves
What we provide:
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Initial resident engagement & needs assessment
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Decluttering & Packing
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Sensitive Removals
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Secure Storage (if required)
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Housing Transition Support — support to resettle in new home
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Post-move welfare checks (if required)
Our process:
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Referral received from council Housing / Regen team
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Resident needs assessment completed
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Move plan agreed with resident & council
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Safeguarding checks & risk assessment completed
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Decluttering & Packing service delivered
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Removals completed — including complex cases (high needs, hoarding, medical equipment)
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Post-move support / feedback provided to council
Value for local authorities:
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Improved resident experience — safeguarding-led
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Faster decant / move programmes
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Reduced risk of failed moves or delays
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Single trusted partner
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Strong compliance — safeguarding, GDPR, health & safety
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Better reporting & transparency → supports KPI tracking